People · Pulse · Q2 2026
87 of 112 responded (78%). Synthesised themes per division below; raw responses stay anonymous.
eNPS -1 · was +6 · 7-cycle trend
Pride in the AS 5488 work; clients respect the QL-A evidence chain.
After-hours dispatch concentrates on the same three crews; rotation is uneven.
5y+ locators feel boxed in — career path past Senior Locator is unclear.
eNPS +18 · was +14 · 7-cycle trend
12d Model and Civil 3D tooling rated highly.
Cross-division collaboration is mixed — 'we hand off and hope'.
BOSSI workflow 'less paperwork than two years ago'.
eNPS +24 · was +22 · 7-cycle trend
DJI M300 + L2 fleet 'best in the city'.
Career path clarity is the consistent ask — what does Spatial Mgr+1 look like?
Processing pipeline is fast for routine missions; complex BIM still slow.
Outcome metric: response rate, eNPS movement, and the visible "what we did" loop. Baseline before this build: ~45% response, no theme synthesis, no closed loop.